How do you charge for your services?
We understand that getting a check quickly is of high importance. All of our clients receive their payment in full within seven days of the sale closing.
No we do not. We’re not fond of the idea of only letting a select few in a sale early to pick it over. Our sales and the items inside are offered first come, first serve at the official opening day of the sale.
What happens to the remaining items is ultimately up to the client. Most often the remaining items are donated. We have a relationship with a local charity that can pick up any left over items and write a tax deduction receipt. Occasionally a client will want to keep a few items before the rest are donated.
Unfortunately, we are unable to work in a home that someone is living in.
From the first day of organization to the last day of the clean out we’re typically in a house 1.5 – 2 weeks.
We offer optional floor protector to cover the carpets and hardwoods throughout the house. We also staff several extra team members during each day of the sale. This is for the specific purpose of moving furniture. Our team members take extra care when moving larger items to insure the house is not damaged.
The number one way to prepare is to be 100% clear on what will and will not be included in the sale. The in home consultation is a two way interview. You are interviewing Brown Button to see if we’re the best fit for your needs, and Brown Button is interviewing you. We have a fairly large team and a specific system for conducting estate sales, which makes some opportunities not the best fit for us. Clearly knowing what will be included makes sure the two way interview can accomplish it’s goals. Bonus points for having pieces labeled that will not be apart of the sale.
We send letters to all the houses in close proximity notifying them of the sale. The letter also includes a small discount as a recognition of the inconvenience. We have a large sign by the front door asking customers to be mindful of the neighborhood and where they park. We also post custom no parking signs on one side of the street to insure that traffic flows smoothly.
You will receive detailed accounting that shows the total of each transaction broken out by cash, check, and credit card payments received each day of the sale. We also give you with an itemized list of every item we sold originally priced over $100. Sales for items under $100 are represented in category totals.
We do take items on consignment if they meet our criteria. You can view the full details on our consignment page
You can view reviews from our previous clients on our testimonial page, on yelp, and on Google+ To obtain their information visit our contact page.